Functions as the leader of the hotel’s segmented sales effort (e.g., group, transient, association, corporate, wholesaler, etc.) and responsible for implementing the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and associate satisfaction. Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of hotel sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.

• Achieving/Exceeding Goals - Achieving and exceeding goals including performance goals, budget goals, team goals, etc.
• Demonstrating Leadership - Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Developing and Building Teams - Encouraging and building mutual trust, respect, and cooperation among team members.
• Exceeding Customer Expectations - Providing services that are above and beyond for customer satisfaction and retention.
• Setting Goals - Establishing challenging, realistic and obtainable goals to guide operation and performance.
• Modeling Appropriate Behaviors - Serving as a role model to demonstrate appropriate behaviors.
• Guiding, Directing, and Motivating Subordinates - Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Developing Objectives and Strategies - Establishing long-range objectives and specifying the strategies and actions to achieve them.
• Exploring Business Opportunities - Exploring opportunities that drive profit, create value for clients, and encourage innovation; challenging existing processes/systems/products to make improvements.
• Executing on a Strategy - Taking a predetermined strategy and driving the execution of that strategy.
• Create and Maintain Relationships with Clients - Reach out to clients to help manage the business process, set and meet client expectations and deliver according to the budget.
• Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
• Coaching and Developing Others - Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Developing and Executing Business Plans - Thinking creatively and practically to develop, execute and implement new business plans.
• Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.

• Monitors all day to day activities of direct reports.
• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).
• Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.
• Recommends booking goals for sales team members.
• Develops and manages relationships with key stakeholders, both internal and external.
• Analyzes market information by using sales systems and implements strategy to achieve hotel’s financial room and catering goals.
• Participates sales strategy meetings with GM.
• Approves space release for catering to maximize revenue in the absence of GM.
• Develops, implements and sustains aggressive solicitation program focused on increasing business.
• Assists with the development and implementation of promotions, both internal and external

Technical
• Excellent communicate skills.
• Excellent selling skills.
• Excellent negotiation skills.
• Must be familiar with paper works, computer…
• Able to work under pressure.
• Demonstrating Knowledge.
- Demonstrating knowledge of job-relevant issues, products, systems, and processes.
• Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize,